Refund & Returns Policy
At Seabedz, we are committed to the quality and design of our beach towels, ensuring your full satisfaction. If you need to return an item, we've made the process straightforward:
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Initiate the Return: Should you wish to return an item, please send an email to hello@seabedz.com. Include your Order ID Number and a brief reason for the return. Our team will review your request and guide you through the process.
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Return Approval & Instructions: Upon approving your return, we will provide you with a unique Return Authorization (RA) number and detailed instructions for the return. Please note, it's important to include the RA number with your returned item to ensure a swift and smooth refund process.
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Sending Your Return: Follow the provided instructions to send your item back to us. We recommend using a traceable shipping method for your peace of mind and security.
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Refund Processing: Once we receive and inspect your returned item, we will process your refund. If the return meets our policy conditions, a credit will automatically be applied to your original method of payment.
We're here to assist you at every step. If you have any questions or need further help, our dedicated customer service team is readily available.
Thank you for choosing Seabedz, where every beach day is enhanced with comfort and style.